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Jeannie comes with a large skin cap on the top 5" (13 cm) portion and flush with the front edge. The bangs can be parted anywhere. Shorter hair in the interior of the ponytail helps give the wig coverage and thickness while taking off weight.
PLEASE READ: This wig comes in two cap sizes. If the circumference around your hairline is closer to 21", we recommend the Small. If the circumference around your hairline is closer to 23", we recommend the Large. If your measurement is 22', we suggest going with the larger size if you have thick and/or long hair. The tightness of the ponytail can increase or decrease the inside sizing. For the best fit, secure the wig's hairline around your own with bobby pins, and re-tie the ponytail while wearing it. Tutorials are available for modifying this wig. We do not offer exchanges or refunds on this wig for size being too large or too small if it has been worn. Please measure your head thoroughly and email us before purchase if you have questions.
Please note: We do our best to display wigs as accurately as possible, but display heads are slightly smaller than life size and colors might appear different based on screen settings. Subsequently, the wig may be shorter on a person or very slightly in color. Please consider purchasing our color samples first if color accuracy is important.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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